How do I size my own images up?
You don't need to - we'll size it up for you for FREE. Simply attach the image (under 10Mb) to an email and send to studio@art24.se with a request to see if it can be sized to the canvas print you are looking for on your wall.

Can I send you a picture from my digital camera
Yes - we accept any jpeg, TIF, or RAW images from any brand of digital camera. Usually they make great canvases or big prints from a jpeg around 1Mb in size or bigger. We have successfully found a unique way to take very small 1Mb files and enlarge them up to over a metre wide! If in doubt just email your image to us at studio@art24.se and we'll let you know the optimum way of presenting it.

What can I send you?
A digital file, or a 35mm negative, or a 35mm slide, or a photo print. We scan all the latter ones to a digital file and enlarge them using some very sophisticated technology that does it and keeps the image sharp.

Can you do other creative things to my pictures?
Yes. Basically anything can be superimposed, the colours changed and we even fix up faded pics and put nice old fashioned sepia tones on them with titles if required.

Do I need to copyright my work?
No. Copyright protection is automatic if it is your own. A work does not need to be published, or have the copyright notice on it, to be protected. From the time it is first written down or recorded in some way it is protected, provided it has resulted from its creator’s skill and effort and is not simply copied from another work.

I create my own digital files. How large should I make them?
Create you image with about 200-300dpi at final output size and it will be more than sufficient to maintain sharpness and detail. If you have an existing file, and you can't recreate your image at a high resolution, DO NOT simply resize and resample it with a photo editing program to achieve high resolution.

What special instructions does my photographer need to shoot my work?
If you are having a professional photographer shoot your work, be sure to get high resolution digital files on a CD or DVD. Instruct your photographer to take extra care ensuring the piece is evenly lit. If you work in oils, acrylics, or any other highly reflective medium, your photographer will need to polarize both the light source and lens.

What is digital image resolution?
Digital image resolution is the size of your image, measured in pixels ("picture elements"). A high-resolution image (such as 1600 x 1200 pixels) will result in a better printed photo than a low resolution image (such as 320 x 240 pixels), all other things being equal. If the resolution is too low for the size of the print chosen, the photograph will look fuzzy and indistinct. We recommend that you always use the high resolution setting on your camera to ensure the best prints.

How are they mounted?
The canvas is stretched onto high quality 40mm wood frames.

How long does it take to get my picture back?
Our current turnaround on 'custom requests' is 10 days at our studio to print and wrap images from the Gallery. If you require 'unwrapped' canvas, then turnaound can be 5 work days.

Do you fix scratches and marks on my original?
Oh yes - it doesn't take long and you won't see the patch up. First we have to make it into a digital file by scanning the film, photo or artwork - then we can remove stratches and blemishes.

How do you care for your canvas (clean them)?
Just treat your canvas like any fine art piece. Simply run a duster over them once a month and that should take any dust off the front and top. If you have a mark from a moth or similar you can use a soft white cloth and water only to rub very gently over the area affected. This does remove light marks that have not embedded in the canvas fabric.

Please note , we give no warranties on this should you rub too hard and the pigment comes off or cracks.

How much is it to have my photo enlarged and printed?
If you send us a digital file, we suggest a scan and sizing process to get your file in a 'digital ready' state. If you send a photo, slide or negative, we will need to scan it in which costs ZERO SEK and includes basic enhancement (colour & contrast correction, interpolation and scratch & blemish removal). Next we size it up to your chosen canvas size. Packing and delivery will vary depending on the size of the print and its destination, you can always pick up your canvas from us.

Do you charge for delivery?
Yes - we can quote you freight charges at time of enquiry or you can collect from us.